Terms of Service

Introduction

Welcome to XV Nutrition. These Terms of Service outline the rules and conditions for using our website and purchasing products from us.

By accessing our website and placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

XV Nutrition reserves the right to update these Terms of Service at any time. Any changes will be posted on this page, and continued use of our website means you accept the updated terms.

About XV Nutrition

XV Nutrition is a UK-based sports nutrition retailer providing customers with high-quality supplements and performance products from leading brands within the fitness industry.

We aim to provide competitive pricing, reliable service, and quality products to support athletes and fitness enthusiasts in achieving their goals.

Products

All products sold by XV Nutrition are supplied by reputable manufacturers and brands.

Product images, descriptions, flavours, colours, and packaging may vary slightly from the images displayed on our website due to manufacturer updates.

We make every effort to ensure product information is accurate; however, customers are responsible for checking product labels, ingredients, allergens, and usage instructions before consuming any product.

XV Nutrition cannot be held responsible for incorrect use of supplements or products used outside of the manufacturer's recommendations.

Orders

When you place an order through our website, you are making an offer to purchase products from XV Nutrition.

Once your order has been placed, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse an order where necessary, including but not limited to:

• Products being unavailable
• Pricing errors
• Suspected fraudulent activity
• Incorrect customer information

If an order is cancelled after payment has been taken, a full refund will be issued.

Payments

All payments must be completed at checkout before orders can be processed.

We accept payment methods displayed on our website. All transactions are securely processed through trusted payment providers.

Prices displayed on the website include VAT where applicable unless otherwise stated.

XV Nutrition reserves the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.

Delivery

XV Nutrition aims to process and dispatch orders as quickly as possible.

Delivery times are estimates and may vary due to circumstances outside of our control, including courier delays, weather conditions, or other unforeseen events.

Customers are responsible for providing accurate delivery information. XV Nutrition cannot be held responsible for delays or failed deliveries caused by incorrect address details.

Promotions and Discounts

From time to time, XV Nutrition may offer discounts, promotional codes, or special offers.

Promotional offers:

• Cannot be exchanged for cash
• May have specific expiry dates
• May have minimum spend requirements
• Cannot always be combined with other offers unless stated

XV Nutrition reserves the right to withdraw or modify promotions at any time.

Health & Supplement Disclaimer

Supplements are intended to support a healthy lifestyle and should not replace a balanced diet.

Customers should follow manufacturer instructions and recommended serving sizes.

If you are pregnant, breastfeeding, taking medication, or have any medical concerns, you should consult a healthcare professional before using supplements.

XV Nutrition does not provide medical advice and cannot guarantee specific results from using any product.

Individual results may vary depending on factors including diet, training, lifestyle, and consistency.

Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refund Policy.

Please refer to our Returns & Refund Policy for full details regarding eligibility, procedures, and timeframes.

Website Use

You agree to use the XV Nutrition website responsibly and legally.

You must not:

• Attempt to damage or disrupt the website
• Use the website for fraudulent purposes
• Copy, reproduce, or misuse website content without permission

XV Nutrition reserves the right to restrict access to users who misuse our website.

Intellectual Property

All content on this website, including logos, branding, text, images, and designs, belongs to XV Nutrition or its partners and may not be copied or used without permission.

XV Nutrition is a sister company of Athletic XV, a fitness apparel brand created under the same ownership.

Limitation of Liability

XV Nutrition will not be responsible for losses or damages caused by circumstances outside of our reasonable control.

We are not responsible for:

• Incorrect use of products
• Failure to follow manufacturer instructions
• Individual reactions or sensitivities to products
• Delays caused by third-party delivery providers

Nothing within these Terms affects your statutory rights as a consumer under UK law.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions regarding these Terms of Service, please contact XV Nutrition.

Email: xvnutrition@outlook.com

Thank you for choosing XV Nutrition.